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Consumer Complaints: Where to Go and What to Do

(Virtual)
Consumer Complaints: Where to Go and What to Do
Tuesday, April 19, 2022 |6:00pm – 8:00pm 
Online registration is now closed. Please call Customer relations at 212 382 6663 to register or for assistance.

Program Fee:
Free for Members and Non-Lawyers| $15 for Non-Member Lawyers 
Non-Lawyers, please call Customer Relations at 212-382-6663 to register.

Please Note: A final confirmation containing the Zoom link and Access Code to join the event will be sent to ALL registrants 2 hours prior to the start of the event. 
 
Description:
Many consumers face issues with the products they buy and the services they receive - especially during the COVID-19 pandemic.  But if a product or service is faulty, many consumers do not know where to turn to for help.  Join the Consumer Affairs Committee as we talk to several consumer agencies about how consumers can access their services and navigate their complaint processes.
 
Speakers:
Laura Dillion, Director of Consumer Assistance, New York State Department of Financial Services
Laura Levine, Deputy Bureau Chief of the Consumer Frauds and Protection Bureau, New York State Attorney General
Claire Rosenzweig, Better Business Bureau (BBB) 
James Savage, Consumer Financial Protection Bureau (CFPB)

Sponsoring Committee:
Consumer Affairs, Jolevette Mitchell, Chair


Where
42 West 44th Street New York, NY 10036

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